1. Current payment method
The current payment method is manual bank transfer. Electronic payment through ClickPay or another provider may be added later but is not currently presented as active.
2. Information shown at Checkout
- Selected Plan, main included features, limits, and duration.
- Exact total in Saudi riyals and the manual bank-transfer method.
- Customer details, unique public Order reference, and activation requirements.
- Payment-verification steps and links to the applicable legal policies.
3. Payment flow
- Select a Plan and review the exact total.
- Create an Order with a unique, non-sequential public reference.
- Use the beneficiary, bank, and IBAN displayed only in the official Checkout.
- Transfer the exact amount and include the Order reference in the transfer description where possible.
- Upload a valid receipt. The status changes only to Pending Verification.
- An authorized administrator confirms, rejects, or requests more information.
- The Service is activated only after authorized payment confirmation.
4. Important payment notices
- Uploading a receipt does not confirm payment or activate the Service.
- Incorrect transfer information can delay activation.
- Transfer the exact displayed amount and use only the bank account shown in the official Checkout.
- MAMDOHDEV may request additional information to identify a payment.
5. Bank-information security
Bank details are loaded from protected server configuration and are not stored in public source files. Always verify that you are using mamdohdev.com and the official Checkout before transferring funds. Do not transfer money based solely on an unsolicited message.
6. Verification time
Verification normally occurs during available business hours and may take longer on weekends, public holidays, or when information is incomplete. Verification and activation are not immediate guarantees.
7. Incorrect amounts
A lower payment remains pending while the outstanding amount or another resolution is requested. A higher payment is flagged for manual review; we will contact the customer and will not automatically refund the difference.
8. Duplicate, failed, or reversed transfers
A confirmed duplicate payment is reviewed and resolved under the Refund and Cancellation Policy. If a transfer fails, is reversed, or is not received, the Service is not activated and the Order remains or returns to an unpaid or pending status.
9. Unidentified transfers
An unmatched transfer remains pending. We may request the Order reference, payer name, date, amount, and receipt. No Order is activated without reliable matching.
10. Confirmation and records
After authorized verification, MAMDOHDEV records the confirmation time, authorized administrator identifier, status change, and relevant payment reference. The customer receives an in-app confirmation containing the business name, Order reference, customer name, Plan, amount, method, date, status, and support details. Email notification will be used only when configured.
11. Payment support
For help identifying a transfer, contact mamdouh6969@hotmail.com or +966 53 258 4358 and provide your public Order reference. Do not email full online-banking credentials or passwords.